Proudly serving the city of Nashville, Tennessee.

BILL OF RIGHTS

TAXICCAB PASSENGERS HAVE THE RIGHT TO:

• a professional driver who is licensed and knowledgeable about major routes, destinations, and attractions in Nashville and Davidson County:
• a driver who knows and obeys all traffic laws and ordinances related to taxicabs;
• a driver who speaks and understands English and is courteous, providing passenger assistance as well as a safe ride;
• a quality taxicab that is mechanically free of problems and is clean, both in the passenger areas and in the trunk/lauggage area;
• smoke-free and incense-free air while in the taxicabs;
• a silent trip, whithout the drive engaging in personal wireless telephone calls;
• air conditioning and heat upon reques;
• direct the destination and the route to be traveled
• refuse to tip; and
• a receipt upon request.

TAXICCB DRIVERS HAVE THE RIGHT TO:

• refuse or discharge any passenger for disorderly or verbally abusive behaviour;
• refuse any passengger who is involved in any illegal activity;
• discharge any passenger who becomes dangerous and causes harm to others
• refuse a fare which could lead the driver into a dangerous situation;
• disallow any smoking or drinking in the taxicab;
• collect the exact free as determined from the taximeter or flat-rate free plan; and
• know the exact destination of the passenger before embarking on any trip.

Providing good service to customers with disabilities

Rights & Responsibilities of Drivers and Customers

Drivers Must:

• Provide transportation to any person with a disability;
• Offer assistance to passengers if requested (not to include actual lifting);
• Serve customers with disabilities traveling alone and only use the assistance of family members, companions, or medical/public safety personnel if the customer requests or agrees to help from such individuals;
• Give the same reservation services to customers with disabilities as are available to other customers;
• Not charge customers with disabilities extra fees for necessary assistance. For example, drivers must charge the same amount to stow a wheelchair or other aid device in the trunk, as they would charge for a piece of luggage;
• Not deny service to a customer with disability solely because the disability results in appearance or involuntary behavior that may offend, annoy, or inconvenience the driver.

• Know whether or not they can use a typical taxicab vehicle. Not all taxicabs can accommodate ovversized mobility aids;
• Tell drivers if they need help and explain what assistance they need;
• Control their service animals at all times;
• Know their destination;
• Pay their fare;
• Be able to transfer from their mobility aids to the passenger compartment of the taxi without the driver's help.

General Guidelines for Serving ustomers with Disabilities:

• Treat customers with disabilities as you would like to be treated;
• Take the time to identify customers' needs and determine how best to serve them when you first meet;
• Never make assumption about your customers' physical or mental abilities
• Customers with similar disabilities often have different needs to make independent travel possible;
• ask customers with disbilities if they need assistance. Don't automatically assume they do;
• Do not touch customers without their permission;
• Speak directly to customers with disabilities, not their companions;
• Speak clearly with a normal tone and speed, unless the customer requests otherwise;
• If you are asked to repeat or write what you said, do so calmly and pleasantly
• Smile, listen, and show respect. Be friendly and couteous;
• Give customers with disabilities the same information and choices that you give other customers;
• Solve pro blems in a professional manner;

Nashville Convention vistors

Nashville is one of the major cities that holds the most conventions. In every year, Nashville Tennesee hosts hunderds of conventions and over thousands of visitors. On behalf of SharmaTaxi.com and the city of Nashville, we thank you choosing Nashville as your convention destination.

Transportation is one of the things that the most vistors in their minds, so what do you know about it? Nashville has over 700 cabs and over 1000 friendly cab drivers in both shifts. In the airport and hotels, hunders of cabs line up to wait fair in every day. In fact, when it comes convience, flexability, and saving, Taxicabs deliver the promises quite well. Taxicabs charge the customers $25 flat rate to/from airport, downtown, and Gaylord opryland. Flat rate is per trip, no extra charge for additional passengers: four in a sedan and six in a van for a price of one($25). Why do you ride shuttles who charge customers per person and more than taxicabs? You can call us for more information about Nashville Taxicabs or questions about riding with us.

Call for Service - (615) 573-2486